How It Works

ProLink introduces you to outside experts. Here is what happens after you submit a request, and what the matching fee covers.

Four Steps From Request to Introduction

Step 1
Describe Your Project
Pick the service closest to what you need. In the request form, describe the project, your budget range and when you'd like to start. Company name and phone number are optional.
Step 2
Pay the Matching Fee
The service page shows the matching fee before you start. You pay on a secure payment page by card, Apple Pay or Google Pay; the payment processing fee is shown there.
Step 3
Get Recommendations
We read your request and look for people in our network whose experience fits it. We email you the recommendations, with how to contact each expert, usually within 3–7 business days.
Step 4
Work With the Expert
You contact the experts you'd like to work with and agree on scope, price and payment directly with them. Those payments don't go through ProLink.

Reviewing your request and finding experts whose experience fits it.
Introducing the experts to you by email.
It doesn't cover the expert's work. You agree on the scope, price and payment directly with the expert; those payments don't go through ProLink.

If we haven't recommended an expert within 7 business days, we refund the full amount you paid, including the payment processing fee, without conditions.
We count the 7 business days from the day after your payment, in Mountain Time (America/Denver). Weekends and US federal holidays don't count.
My Requests shows the last day of the matching window for each paid request.